Support Center

Your higi mobile phone app keeps crashing!

Last Updated: Apr 27, 2017 01:26PM CDT
We are compatible with the iPhone (iOS 7.1+), Android, and Android tablets. If the app is crashing, please try updating it via your app store to make sure you are running the most up-to-date version.

Still having trouble? Please let us know at support@higi.com the mobile device and the higi app version you are using.

To find the app version, open the higi app, go to Menu > Settings > Scroll to the bottom of that screen and you will see the version # under "Log Out" (i.e. Version 2.1.2.1).

Contact Us

support@higi.com
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