Support Center

I didn't get the authentication text - what should I do?

Last Updated: Mar 27, 2018 05:22PM CDT
You will have the ability to navigate back to the login page and use your email address and password to access your account. If you want to have the text message resent, you can visit the settings page on web or mobile app and navigate to the “phone number” section within your "Personal" settings section and follow the prompts to resend the text. You will have the ability to request another text be sent via a button on-station as well.

Please feel free to email support@higi.com if you have any further questions.

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